YoWallet FAQ

1. What is YoWallet?

YoWallet is a non-custodial cryptocurrency wallet that allows you to securely send, receive, and store cryptocurrencies on Bahamut and other EVM-compatible blockchains. It also provides easy access to decentralized applications (dApps).

2. Do I need to pass KYC to use YoWallet?

No, YoWallet is a decentralized wallet, so KYC (Know Your Customer) verification is not required. You can manage your cryptocurrency securely without any identity verification.

3. Is YoWallet available on mobile (iOS/Android)?

Yes, YoWallet is available for download on mobile devices.

4. Which chains are supported by YoWallet?

YoWallet supports Bahamut and other EVM-compatible blockchains.

5. How to Add a New Token?

1.Tap “Manage your tokens.”

2.Select “Custom Token.”

3.Enter the token's contract address for the chosen network.

4.Tap “Add” to confirm.

6. How to Add a New Chain?

1.Go to Settings

2.Tap “Add Custom Network.”

3.Enter the following details:

4.Tap “Save” to confirm.

7. Why should I save my Seed Phrase securely?

Your seed phrase is the key to accessing and recovering your wallet. It is crucial to store it offline in a secure location and never share it with anyone.

8. What is the importance of Private Keys?

Private keys allow you to sign transactions and prove ownership of your wallet. You must manage these yourself for maximum control and security.

YoWallet supports several languages including English, Russian, Ukrainian, German, Spanish, Italian, and Portuguese. To change the language, go to Settings > Language and select your preferred language.

10. Why did my transaction fail?

Most transaction failures are due to insufficient gas fees. Ensure you hold the native token for the blockchain you are transacting on:

11. I transferred funds to YoWallet, but can’t see them. What should I do?

Make sure the correct token and chain are visible in the wallet.

12. How many wallets can I add in YoWallet?

YoWallet allows an unlimited number of wallets/accounts.

13. How can I find my wallet address?

Tap "Receive" in your selected wallet and copy the address or scan the QR code.

14. How can I view my transaction history?

Tap the "History" tab. For detailed info, use a block explorer like ftnscan.com for Bahamut transactions.

15. Can I withdraw tokens to my bank?

YoWallet only supports on-chain crypto transfers. To convert tokens to fiat, send them to an exchange like Fastex Exchange first.

16. Is the wallet address the same for all chains?

Each wallet has a single address across supported EVM chains. If you create multiple wallets within the app, each wallet will have its own address and seed phrase.

17. How can I get help or support for YoWallet?

For detailed guides, troubleshooting, and tips, visit the YoWallet Support Center.

18. How to Import Wallets from Fastex Wallet to YoWallet (Android)?

19. How to Connect YoWallet to dApps?

20. How to Send and Receive Tokens?

To Send:

21. What is YoWallet and why should I migrate?

YoWallet is the upgraded version of Fastex Wallet, offering improved security, faster transactions, push notifications, and built-in NFT management. Migration ensures access to all new features while keeping your assets secure.

22. Is migration mandatory?

While Fastex Wallet will still be operational for a limited time, migrating to YoWallet is highly recommended to enjoy future updates and full support.

23. How do I know if I am a migrating user or a new user?

24. How do I start the migration process?

25. What if I lose my Recovery Phrase?

If you lose your Recovery Phrase, you will not be able to recover your wallet or assets. Always back it up securely.

26. How do I know if my migration was successful?

Once your wallet is successfully imported, a confirmation message will appear, and you can start exploring YoWallet’s features.

27. What happens if I don’t complete the migration?

28. Can I still use the Fastex Wallet after migration?

Fastex Wallet will remain operational temporarily but will not receive updates. We recommend migrating as soon as possible to benefit from all the features of YoWallet.

29. What if I face issues during migration?

Ensure you have backed up your private key or seed phrase correctly.

30. What is bridging ?

Bridging is the process of transferring assets like FTN between different blockchain networks.

31. Does YoWallet support bridging?

YoWallet supports bridging for the following chains: Base, Arbitrum, BNB, and Bahamut. You can easily move your FTN between these networks directly from the app.

32. How do I bridge FTN across chains using YoWallet?

1- Open your YoWallet app.

2- From the main screen, select the “Bridge” option.

3- Choose your source network (where your FTN is currently located) and your destination network (where you want to send it).

4- Enter the amount of FTN you want to bridge

5- Tap the “Bridge” button to begin the process.

6- A confirmation screen will appear — review the details and confirm the transaction.

7- Wait for the on-chain confirmation.

8- Once the bridging is complete, switch to the destination network in YoWallet to see your FTN.

33. Are there any additional tools needed to bridge FTN?

YoWallet has integrated bridging directly into the app. There is no need for extra tools or platforms — everything is done within YoWallet, making the process seamless and easy.

34. Which networks are supported for FTN bridging in YoWallet?

YoWallet supports bridging for Base, Arbitrum, BNB, and Bahamut. These networks allow you to transfer your FTN assets quickly and securely.

35. How long does it take to complete the bridging process in YoWallet?

The bridging process is fast and secure, with your FTN typically arriving on the destination network in just a few moments, depending on network congestion.

36. What happens after I bridge my FTN to a new network?

After bridging, your FTN will appear in the destination network's wallet, and your balance will be updated accordingly. You can easily switch between networks in YoWallet to view your bridged FTN.