Getting Started with P2P Trading on Fastex Exchange

How do I start P2P trading on Fastex Exchange?

First, go to the Fastex Exchange website, click on 'Buy Crypto', and select 'P2P Trading'. If it’s your first time, you’ll need to accept the terms of use.

Do I need to create a username for P2P trading?

Yes, if you haven’t already, you must create a unique username using a combination of letters and numbers. This is a one-time step that allows you to buy and sell cryptocurrencies like FTN and USDT.

Can I trade using different fiat currencies on Fastex P2P?

Yes! Fastex P2P trading supports multiple fiat currencies.

How do I create a buy or sell offer?

1.Click 'Post a New Buy Offer' if you want to purchase crypto or 'Post a New Sell Offer' if you want to sell.

2.Select the cryptocurrency (e.g., FTN) and choose your preferred fiat currency.

3.Set a fixed price (must be within the set limits close to market rate) or use the floating price option, which updates every two minutes.

4.Enter the trade details, such as the transaction time limit and trade amount.

5.Choose up to five payment methods. When adding a new method, input the currency, payment provider, account owner name and account details.

What is the floating price option in P2P trading?

The floating price option automatically adjusts your offer price with the market rate. You can set a margin percentage above the current market rate and also define a maximum or minimum price you are willing to accept.

How do I buy cryptocurrency from an existing P2P offer?

1.Go to the P2P trading page on Fastex Exchange.

2.Select 'Buy' and choose the offer that fits your needs.

3.Enter the amount of FTN (or another crypto) you want to purchase.

4.Click 'Buy' and proceed to payment.

How do I complete a P2P transaction as a buyer?

1.Check the payment details, including the seller’s account number and transaction deadline.

2.Transfer the fiat payment manually to the seller’s account using your selected payment method. (Avoid using crypto-related words in payment descriptions.)

3.Click 'I Paid, Notify Seller' to inform them of the payment.

4.Share proof of payment in the chat.

What happens after I pay the seller?

The seller will verify the payment and release the cryptocurrency. The transaction is completed once the seller clicks 'Payment Received'.

How do I confirm receipt of payment as a seller?

If you are the seller:

1.Check your account to confirm the buyer’s payment.

2.Click 'Payment Received' on Fastex Exchange.

3.Enter the email verification code and 2FA security code to finalize the transaction.

Handling Appeals in P2P Trading

What should I do if there’s an issue with a P2P transaction?

If the buyer claims to have paid but the seller hasn’t released the crypto, or the seller hasn’t received the payment, you can file an appeal.

How do I file an appeal on Fastex Exchang e?

1.Go to the P2P order page and click 'Appeal'.

2.Choose the reason for your appeal (e.g., 'Seller didn’t release paid crypto').

3.Provide proof in a screen recording, showing:

What happens after filing an appeal?

The order status changes to 'Order in Appeal', and Fastex Exchange P2P team will contact you via chat to help resolve the issue.

Disclaimer

When you use Fastex P2P services and any other content or information (including third-party content) available through these services, you do so at your own risk. Our sole responsibility is to manage cryptocurrency transactions. Once a payment is completed, it is final unless the law specifies otherwise. The Fastex P2P platform is neither obligated nor entitled to settle disputes resulting from a completed payment. Neither the Fastex P2P platform nor any merchants will be liable for losses incurred from a completed payment.