1- What is the Fastex Card?

The Fastex Card is a crypto-enabled Mastercard® or Visa card that works for online and in-store purchases. It is available in both virtual and physical formats (check availability in Fastex Card section).

2- How many types of Fastex Cards are available?

Fastex offers two types of cards: a Virtual Card for online use and a Physical Card for global, real-world spending.

3- What is the Fastex Virtual Card used for?

The Fastex Virtual Card is designed for online purchases, subscriptions, and quick transactions. It’s secure, integrates with Apple Pay, and can be set up instantly.

4- What is the Fastex Physical Card used for?

The Physical Fastex Card works globally for both online and offline transactions. You can also use it at ATMs that support Mastercard®.

5- How do I apply for a Fastex Card?

Note: Cardholder profile verification is processed by Alchemy Pay. Terms, available countries and document types may differ from those of Fastex Exchange user verification.

6- Who is eligible for a Fastex Card?

To be eligible, you must be at least 18 years old and reside in an eligible country. Fastex does not provide cards in restricted regions, including the USA, Canada, China, Russia, and others.

7- Where can I use my Fastex Card?

You can use your Fastex Card anywhere Mastercard® or Visa is accepted—including platforms like Netflix, Amazon, OpenAI API, and physical stores worldwide.

8- What should I do if my Fastex Card is lost or stolen?

Immediately report the issue through the Fastex Card section on the platform or contact Fastex customer support for help.

9- Do I need to complete KYC to get a Fastex Card?

Yes, KYC (identity verification) is required before you can apply for either the Virtual or Physical Fastex Card.

10- What are the fees for using the Fastex Cards?

Virtual Card:

Physical Card:

11- What is the minimum top-up amount?

For the Virtual Card, the minimum top-up is $15. For the Physical Card, there is no specified minimum, but a top-up fee applies.

12- What crypto assets can I use to fund my card?

You can top up your Fastex Card using USDT, USDC, BTC, ETH, and FTN. ⚠️ Note: EEA residents cannot use USDT due to MiCA regulations.

13- Where can I use the Fastex Physical Card?

The card can be used anywhere Mastercard® is accepted—both online and in stores—worldwide.

14- Can I use the Fastex Virtual Card with Apple Pay?

Yes, the Virtual Card supports Apple Pay for seamless contactless payments.

15- How do I check my card balance and transaction history?

Log in to your Fastex Exchange account to view your Fastex Card balance and transaction records.

16- Can I withdraw cash with my Fastex Card?

Yes. If you have the Fastex Physical Card, you can withdraw cash from any ATM that supports Mastercard. A 2% fee applies, with a $3 minimum.

17- Can I use the Fastex Card like a regular bank card?

Yes. The Fastex Card functions just like a regular debit or credit card. You can use it online, in-store, and at ATMs where Mastercard® or Visa is accepted.

18- Who issues the Fastex Card?

The Fastex Card is issued by Alchemy Pay, a trusted payment partner that ensures secure and seamless card transactions.

19- Is the Fastex Card accepted worldwide?

Yes. The Fastex Physical Card can be used globally at over a million merchants and ATMs that accept Mastercard® or Visa.

20- Can I use the Fastex Card for services like Netflix or Amazon?

Absolutely. The Fastex Card is accepted on platforms like Netflix, Amazon, OpenAI API, and more.