DEPOSIT, TRADING AND WITHDRAWAL
DEPOSIT
Enter the main page - fastex.com and click on Log-In. After you log in, you'll find the Deposit Button on the list on the left. After clicking on it, select the Fiat tab, and choose the Fiat Currency you want to Deposit - USD or AED. Then select the Payment system and proceed to enter the Amount you wish to deposit. Click on "Continue" to complete the Deposit.
Find the Deposit tab on the left list; it will take you to the Deposit page. Click on the Crypto tab in case it is not opened. Copy the wallet address in the highlighted box for your other Wallet to transfer Cryptocurrency to your Fastex Wallet. You can also Deposit by scanning the QR Code on the right side of the page.
It may differ depending on each digital currency.
You can find this info in the Deposit Transaction Request column.
We’ve added the FIAT option on the Deposit.
There are no fees charged on our side.
Under Wallet Tab there is a Search Bar where you can enter a crypto name to find it quickly in case you have a huge list of Crypto holdings.
WITHDRAWAL
Withdrawal Tab is found on the same list on the left, right under the “Deposit” item. There you can find three Sub Tabs, each dedicated to Withdrawal, Crypto Security & Fiat payment account. In Withdrawals Sub Tab you can find everything to transfer from Fastex Wallet to other wallets.
Firstly, in the Withdrawals Tab, you choose between Crypto and Fiat. Then you must enter wallet ID in the Address field and enter the amount of Crypto in the Amount field. You can see all the info on the right side and initiate Transaction by clicking on Confirm button.
The withdrawing fee may differ depending on each currency.
You can find your maximum limit period under the Withdrawal Limit section in the Withdrawals tab. The section shows All Time Limit, Daily and Monthly Limits.
Yes, you have an option to request the increase in a relevant Withdrawal Limit section.
Yes, you can find all the relevant info at Withdrawal Requests under the Withdrawals Tab. There you can see the “Status”, “Created at”, “Currency”, and the “Amount” info of your withdrawals.
TRADING
Clicking on “Orders” on the left panel will take you to the relevant page. There you’ll find several tabs - “Open Orders,” “Order History,” “Trading History,” “Trading Fee.”
You’ll find respective sections in the “Open Orders” Tab. Balance in Order shows how much fund you’ve invested in current orders & available balance to trade further. The Open Orders tab lists the current open orders, which you can filter by Order type, Trade Type, per date and Pairs.
On the Orders page choose the Order History tab, which will list your history by Type of Order, Tradetype, status & Date.
On the Orders page choose the Trading History tab, which will list your history by Created Date, Pairs, Volume, Price & Order Type. If you click on the download button, we’ll automatically send you an email with records on your registered email ID.
Not all orders you make result in trading. For example, the order you’ve opened and then cancelled because the seller was taking too long to approve. The order is now considered “cancelled” (also called “unfilled”). That means the Trading did not take place.
VOUCHERS
Go to the Voucher tab, and click on the “Create” button in the New Voucher section. Then proceed to selecting the cryptocurrency from the list and enter the desired amount. You must also enter the number of Vouchers you want to create in the Pieces section. Once the above information is completed, you will get the voucher codes, which can be shared with friends or family for them to redeem.
SECURITY & REGISTRATION
SECURITY
Yes, you can activate it in the Security tab by clicking on “Activate” Button.
Go to the Security page, and click on the “Reset Password” tab. There you can enter your old password and create a new one.
REGISTRATION
Our registration process is simple - go to the fastex.com main page and click on “Create an Account”. You’ll need an email ID & valid document copy, e.g Passport, Emirates ID, Drivers Licence etc. During registration, you’ll also need to take a selfie photo - it will take 1-2 minutes processing it.
Verification will usually be immediate or may take up to 24 hours. You will receive a confirmation on the email address you’ve used during registration.
You’ll see your terminal with Balance information and all other options right after you Log In. Learn more at the above Trading & Withdrawing section .